ABOUT WILEY'S

WILEYOUTDOORSPORTS.COM IS THE E-COMMERCE MARKETING ARM OF WILEY OUTDOOR SPORTS, INC. ABOUT WILEYOUTDOORSPORTS.COM

WILEYOUTDOORSPORTS.COM'S MISSION STATEMENT

WileyOutdoorSports.com exists solely to deliver on our promise to exceed our customers' expectations we promote with superior, personal service via e-commerce, utilizing all effective means of technology to serve our customers.

SELECTION OF PRODUCTS ON WILEYOUTDOORSPORTS.COM

From its re-launch in January 2009, WileyOutdoorSports.com is concentrating on key brands where we can deliver our promised superior service and our price-match guarantee*. As time goes forward, we will be adding select brands which fit this criteria; we will never have our entire retail store listed on our e-commerce site.

WILEYOUTDOORSPORTS.COM PRICE MATCH GUARANTEE*

WileyOutdoorSports.com promises to match any current, in-stock deal being offered by any legitimate competitor on gear we sell and which is in stock. We want and value your business and appreciate the opportunity to earn it...through service, selection, price....whatever it takes! If we can't match a price (99% of the time we can and do!), we offer our congratulations!....You've truly found a deal! And we thank you for giving us the opportunity to match each offer and earn your business.

WHAT CAN YOU EXPECT AS A CUSTOMER OF WILEYOUTDOORSPORTS.COM?

We do not expect to simply meet our customers' expectations; we expect to exceed them! We unconditionally guarantee each experience with www.wileyoutdoorsports.com to your satisfaction or we will make it right; no questions asked.

WHO IS WILEYOUTDOORSPORTS.COM?

As many of our existing customers may know, Wiley Outdoor Sports was established in 1953 on the corner of Lee and Bank streets in Decatur, Alabama. Currently, our retail store and internet operations are located in what is described as the "old Sears building" on 6th Avenue/Highway 31 in Decatur. In years past, many of our longer-term customers may remember our mail order operation concentrating on hunting and shooting product which we operated from the 1960's through the 1980's. We are still a small, family-owned business which has adapted and changed over the years to the ever-changing market conditions.

We love retail and the interaction with our retail store customers; However, a drastically-changed market once again is showing it's time to expand our e-commerce operations. The good news is an altered business model will allow us to deliver offerings which would be impossible from a traditional retail store and the fixed expenses and limited market could provide. We highly encourage and cannot stress enough the importance of each customer signing up and opting in as a WileyOutdoorSports.com e-blast recepient. As a small business, there are instances we can and will literally "reward our customers" with product-offerings via notification SOLELY on our e-blasts. At other times, we have instituted a specific "Closeouts/Special Purchases" program where we will extend these savings on. You and your friends will NEVER know of these unless one is signed up and opts to give us permission to contact you. As a family-owned business, Wiley's is moving "Back to The Future!" ane we welcome the opportunity to earn your business!

USE OF TECHNOLOGY ON WILEYOUTDOORSPORTS.COM

If we can stress anything to a potential customer, whether local or long-distance, sign-up for our E-Mail blasts and offerings! You absolutely will save money and get inside and first access to the "real deals!" We promise you will not be disappointed and we never, ever share or release your private e-mail address or personal information!

If you are a hard-core Wiley's customer and really want to keep up with Wiley's, make sure to subscribe to our videos on YouTube for product training and tips, information on new products, special-purchases on outdoor gear, video clips of our outdoor travels and the occasional "crazy or bizarre video" to keep things interesting and fun!

WOS.COM "FRIENDS AND FAMILY" REWARDS PROGRAM FOR REFERRALS ON FACEBOOK AND MYSPACE and other web-sites

Earn rewards by encouraging your friends to sign up and purchase gear through www.WileyOutdoorSports.com! Not only will your friends save money, we will pay "Friends and Family" reward points into your personal account which you can use on future purchases on WileyOutdoorSports.com. Simply send an invitation personally from you to all your contacts on Facebook and MySpace to check out our web-site and we will reward you with a 20% off coupon on your next e-commerce purchase and FREE SHIPPING! Then, encourage your friends and family to use you as their referral contact when they sign themselves up and we will reward you with a percentage credit into your account on everything they purchase through WileyOutdoorSports.com for the first year as a customer with incentives to extend this reward time-frame.

Make sure you choose from the following e-mail invitations or create your own to send through your Facebook and MySpace accounts!

Also, check out these samples of invitations which you may want to paste on your personal page. Remember, the more your Friends and Family purchase, the more reward credit you earn!

WileyOutdoorSports.com is a website of Wiley Outdoor Sports, Inc. Our mailing address and contact information are:

WileyOutdoorSports
1820 6th Ave. SE, Unit "U"
Decatur, AL 35601
1-256-351-8603
256-351-8743 Fax

orders@WileyOutdoorSports.com

Please contact us should you have a question concerning WileyOutdoorSports.com including questions relating to the operation of our site, any errors in processing, our policies and practices concerning internal operations and the privacy of your information.

WileyOutdoorSports.com is serious and firmly committed to customer privacy. Your personal information is and will never shared with anyone at any time. We never share or sell any personal information to any other related or non-related company, including your e-mail address.

Membership
Why join as a Membership?
Why would I want to become a member of the WileyOutdoorSports.com Website?
WileyOutdoorSports.com is focusing the great majority of our promotional budget to E-Mail Blasts offering select specials first and, sometimes, only to our customers signed up on our E-Mail list. It doesn't cost a dime to become a member, just a little information so we can personalize our site for your interest and let you know when special sales or events will happen. At WileyOutdoorSports.com we know price is important to you, especially in these trying financial times, and we can guarantee that your business is important to us. We appreciate and invite you to make us aware of any price that is not the same or better than what you may occasionally find elsewhere. If we cannot match any legitimate, in-stock, same-item deal*, you can be assured that you have found a true gem of a deal. Yes, we must make a profit at the end of the day; however, we are committed to offering you the absolute best pricing and service. We want and need you as a customer and we are willing to do what it takes to see that you consider us as one of your first considerations when looking for outdoor gear! We appreciate your loyalty and the opportunity to earn your business. (* There may be certain instances such as impossible-to-get merchandise or limited closeouts, in which we might not be able to match an advertised price. We reserve the right to qualify each deal and make our decisions based on the individual circumstances of each given product.)
What are Cookies?
A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. The data stored can only be read back by that specific web server. Is there a security problem with a cookie? No. An HTTP Cookie cannot be used to get data from your hard drive, get your email address or steal sensitive information about you.
How does WileyOutdoorSports.com use cookies?
Membership UserID and Password.
WileyOutdoorSports.com stores your UserID and Password using cookies. We use these cookies so we can validate that you are a WileyOutdoorSports.com member and present you with the best possible prices on the web. We set a long expiration date to prevent you from having to login every time you visit our site. If you visit us from another computer, you will be required to login from the new system. If you forget your UserID and Password, don't worry we have set up a way for you to retrieve your information on the Member page. Online Ordering Systems. WileyOutdoorSports.com online ordering system uses a cookie to remember your shopping cart ID. We use this ID to help us identify which cart is yours. If you spend three hours shopping at WileyOutdoorSports.com and suddenly have to get off the net, you could quit the browser and return within 24 hours and still have those items in you shopping cart. Site Personalization. From the way you answer questions during the membership enrollment, WileyOutdoorSports.com will be able to present to you those sections and items that are of interest to you. We do don't use this as a way to prevent you from see our site in its entirety but we may roll it out to you differently from someone who has other interest. As a member, you can change your enrollment information on the Member page. If your interest change, then we can change with you. We also allow you to choose the frequency and the subject matter of e-mails we send out. We want to respect your privacy but also to give you the opportunity to take advantage of select types of sales at the frequency you desire. Of course, you may opt out of any contact at any time by going to
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Note: If you have disallowed cookies, you will not be able to become a member of the WileyOutdoorSports.com site and your shopping cart will not be saved if you leave our site without completing your order. Checking-Out! Finalizing a Transaction
How do I make a purchase?
Products are purchased through the use of shopping carts. No, not the kind you push around but a virtual cart. When you find a product that you are interested in purchasing then enter the quantity and click the ADD TO CART button next to the item. This will add the product to your own personal shopping cart and show you its contents. You may add as many items to your shopping cart as you would like. When you are finished shopping, click the VIEW CART button on the main header. This will link and show you the items in your cart. You may, at anytime, change the quantity or remove any item from your cart. If for some reason you are not able to finish shopping and would like to come back later, please do so. Your shopping cart will be just as it was when you left it for 24 hours.
When you enter the Check-Out Stand, we provide three different ways for you to purchase products from WileyOutdoorSports.com.
1. Pay On-Line by Credit Card
2. Provide Credit Card Number by Phone or Fax
3. Order by Mail
Sales Tax
WileyOutdoorSports.com is based in the state of Alabama and is required by state law to collect sales tax for all goods shipped within the state of Alabama at a 4% tax rate. If your order is within Alabama, you will be ask to check the SALES TAX for Alabama box during check-out. If you check this box, then the final price will reflect the true total cost. If you do not check this box, we will have to charge the additional sales tax prior to shipping the order. Additionally, should your purchase be within the city of Decatur or Huntsville, we are required to collect a total of 9% for Decatur addresses and 8.5% total for Huntsville addresses. Payment Methods
We accept the following major credit cards: Visa, MasterCard and Discover. Your credit card will be charged only when each item is shipped. Additionally, we accept payment thru PayPal. We will accept payment by money order, cashier's check or a personal check, if necessary, through mail orders. However, no orders will be shipped until your check clears the Bank, generally 10 days.

Shipping Arrangements
When a customer signs up for membership, we offer FREE SHIPPING on all orders above $49 in product to the 48 contiguous states. We ship orders via Fed Ex Ground, UPS, and by US mail. In some instances, such as heavy porduct, closeout items or a price-match order, we will charge actual shipping costs; However, these instances will be clearly marked or the customer would be notified of the charge prior to shipping to gain their acknowledgement and approval. If some items of your order can not be filled within that time, a WileyOutdoorSports.com representative will email you the reason for delay. . All overseas orders will be shipped via US Mail and billed to you at WileyOutdoorSports.com actual shipping cost.
NOTE: Please, enter your street address during checkout. We are NOT able to ship to PO Boxes. Is it safe to to use my credit card? Yes, It is safe to use your credit card on this Site. At WileyOutdoorSports.com, we take credit card information very seriously. Here are a few precautions we have taken to ensure credit card security: We verify credit card information using an industry standard Check Digit Algorithm (CDA) We do not save or store credit card information on our server. This will protect your credit card information from hackers and unlawful access.
We use Secure Socket Layer (SSL) encryption which is the most secure transaction technology available. This technology will allow you to select "secured" or "unsecured" Check-Out at WileyOutdoorSports.com. Browsers like Mozilla Firefox and Internet Explorer are SSL capable and you should select the secured option. This will encrypt all information before its sent over the Internet.

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We registered our server with Thawte Consulting. This authenticates through a third party that this server belongs to WileyOutdoorSports.com. A valid certificate means you can have confidence that you are sending information to the right place. As part of our Check-Out process, our cgi script (computer program) encrypts credit card information. Only a password protected decryption program can be used to view the credit card number.

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To help you validate if your browser will accept our Thawte Certificate, click the Thawte stamp. It will test your browser and, if necessary, instruct you on how to update your browser. This will take only a second to test and maybe two minutes if you need to change your browser settings. This will ensure that you order will be secure. Welcome the warning . . . On some browsers, you will receive a warning message as you move in and out of the secure area of our site to place your order. This warning message is simply alerting you to the fact that your data is now going to be encrypted, or will stop being encrypted. It doesn't seem to say so, and sometimes the message can seem a little daunting. If you have any questions at all, please don't hesitate to contact us by phone, fax, or e-mail and let us help you to understand what's going on. We want shopping with us to be a pleasant experience, and we understand that it cannot feel that way when you aren't 100% confident that you know where your money is going. So as you can see, WileyOutdoorSports.com security strategy should make you comfortable about using your credit card with us.
NOTE: Do NOT send your credit card information using e-mail. This is not a secure method for transmitting sensitive information.

Privacy Policy
At WileyOutdoorSports.com we are concerned with protecting your privacy. We use the information we collect about you to process orders and to provide a personalized shopping experience. We may also use it to tell you about special offers we think you'd appreciate. You'll never have to worry about receiving a barrage of unexpected e-mail from us. We will not sell, rent or trade your information. Since we do not save or store credit card information on our server, your credit card information is protected from hackers and unlawful access.
When joining WileyOutdoorSports.com membership, we will ask for some contact information, such as your name, address and e-mail address. We will use the customer contact information from the membership form to email you information about specials or events about our company. If you do not wish to receive future mailings, you may modify your mail information on the Member page. We reserve the right to use aggregated, anonymous data about our users as a group. For instance, we might report to potential advertisers that a certain percentage of our users are visiting the Optics department or the most popular products due to purchasing behavior. Shopping the WileyOutdoorSports.com Site

How does the Quick Search work?
The quick search is an entire store search. The search compares what you enter with three different pieces of information: Manufacturer, Description, and the Product Write-up. If any part of your submitted text matches exactly the word, words, or any part of words, then it will return a list of products that meet your criteria. The search requires at least one letter or number to begin searching. As a general rule for searching, the root of the word seems to do better. If your looking for tents and you enter TENTS, then your search will miss all items that have only TENT in their product information.
Would you like to find more information about the manufacturers in our store? We are very proud of the manufacturers represented in our store. We think they represent the finest in hunting and outdoor products. So to help you find more information about them and their products, we have provided a list of all manufacturers and, where applicable, their respective web site links.

Manufacturers List
What's the most effective way to shop this site?
This virtual store is laid out much like a real store. If you know what you are looking for then finding your item is straight forward. Simply search the site for that item in the quick search text box provided at the top left of the every page. If you are looking for a product type like a scope but not sure which one, then visit the Optics Department by selecting Optics from the department list provided at the top middle of each page and click GO. Unlike the real store, this store takes you right to the department without burning a single calorie. Once in the department, you will find a Manufacturer list. This is a complete list of all Manufacturers represented within that department. Select the Manufacturer of the products you would like to see and click SHOW ME. This will provide a complete manufacturer's product list represented in that department. If the list doesn't provide enough information then click product description of the product that interest you. The detail page will provide you with a picture and a full description of that product. Also on the department page, you will find a list product type represented in that particular department. Click the product type and you will be provided a list of all items in that category.

So now that you know how to shop this site, What are you waiting for? Start your great adventure. WileyOutdoorSports.com FeedBack
Order Tracking an WileyOutdoorSports.com shipment We have provided you with shipping and tracking information from our Track Order page. You will need your Invoice Number and UserID from your printed invoice or email confirmation letter sent to you upon submitting your order . Please remember that some orders may require separate packages and may arrive at different times.
Weekly WileyOutdoorSports.com E-mail Specials
We send out weekly e-mail specials each Wednesday and periodically when we have special information to forward to you concerning special offers, changes to our site, etc. You can be added to our mailing list by filling in the feedback form provided on the contact us page. If you have been receiving these and you wish to stop them, then please visit our unsubscribe from emails page.

Customer Returns
Its our goal for everyone to be satisfied with their purchase from WileyOutdoorSports.com. If you are dissatisfied, you may return the item any time within 30 days from the order date. For your convenience, we have provided you with a Return Authorization (RA) section.
Get RA Number
A return due to damage, defect, or error in shipping must be qualified by email or phone within two weeks from receipt. For returns that fall into this category, WileyOutdoorSports.com will immediately ship an exact item replacement for all orders received by credit card. Once the replacement item has been received, the original merchandise must be returned within two weeks to prevent your credit card from being charged for the replacement. All orders made by personal checks must be returned to WileyOutdoorSports.com prior to shipping replacement merchandise.

Customer Refunds
We will process refunds after receipt of returned merchandise. Merchandise must be returned in the original packaging with all pieces, accessories, instructions and manuals. Refunds will be credited to the credit card used for the original purchase. Refunds from personal check purchases will have a refund check mailed to the billing address used originally during purchase. Shipping charges are not refundable.